Adobe Bridge Star Rating Not Working (Solved)

There are a number of potential solutions out there, but they don’t work for everyone. It all depends on what the issue is in the first place?

Solutions include:

  • Purging the cache in Adobe Bridge: Edit\Preferences\Cache Management – Click the ‘Purge All Local Cache Files’ button.
  • Changing the rating via the: Label\Rating menu.
  • Using Ctrl + 1 to 5.
  • Edit\Preferences\Labels – Uncheck the ‘Require the control key to apply labels and ratings’.
  • Check the parent folder (and child folders and files) aren’t set to read only.
  • Got to View\Sort – ‘By Filename’.
  • In the Essentials workspace (Ctrl + F1). In the Filters panel, Windows\Filter Panel… Make sure Filter Panel is selected (ticked). Then go to this panels menu button (in the Filter Panel, top right) and make sure the correct filter categories are selected. e.g. Label is ticked.

Star Rating Not Working – Another solution:

When it comes down to it, if you are not the owner of the folder, none of the above solutions will work. It’s not an Adobe Bridge issue, it’s a folder or drive issue.

Topics:

The First Thing to do is:

  1. Go to the ‘parent’ folder or drive:
Adobe Bridge Star Rating Not Working - Select the Parent Folder
Select the Parent Folder
  1. Check that the folder and its subfolders (children) are not ‘Read-only’.
Adobe Bridge Star Rating Not Working - Check the Folders Not Read Only
Check the Folders Not Read Only
  1. Next goto the security tab (A):
  2. Check your Username is there (B):
  3. Click the ‘Advanced’ Button (C):
Adobe Bridge Star Rating Not Working - Check Who Owns the Folder
Check Who Owns the Folder
  1. In the next dialogue box (see below), check you are the owner of the folder (A). If not, change the owner:
  2. Check your Username is there (B) and that you have full control:
  3. Make sure ‘Replace all child object permissions with inheritable permissions from this object’ is selected (C):
  4. Click Apply:
Adobe Bridge Star Rating Not Working - Make Sure You're the Folder Owner
Adobe Bridge Star Rating Not Working – Make Sure You’re the Folder Owner

Note:

You may get a dialogue box asking for Admin permission, etc. Click OK to continue.


You will have now taken ownership of the folder and all the child folders and files. The Adobe Bridge star rating should now work (unless you have any of the items listed in ‘Solutions include:‘ above incorrectly configured)

The video below will also help describe what you need to do…

Hope this helps. Smiley

Video of taking control of folders and files:

How to take ownership of a folder, it’s child folders & files

– click or tap the image to view full size –