Adobe Bridge Star Rating Not Working (Solved)

Last modified on May 19th, 2022

There are a number of potential solutions out there, but they don’t work for everyone. It all depends on what the issue is in the first place?

Solutions include:

• Purging the cache in Adobe Bridge: Edit\Preferences\Cache Management – Click the ‘Purge All Local Cache Files’ button.
• Changing the rating via the: Label\Rating menu.
• Using Ctrl + 1 to 5.
• Edit\Preferences\Labels – Uncheck the ‘Require the control key to apply labels and ratings’.
• Check the parent folder (and child folders and files) aren’t set to read only.
• Got to View\Sort – ‘By Filename’.
• In the Essentials workspace (Ctrl + F1). In the Filters panel, Windows\Filter Panel… Make sure Filter Panel is selected (ticked). Then go to this panels menu button (in the Filter Panel, top right) and make sure the correct filter categories are selected. e.g. Label is ticked.

Star Rating Not Working – Another solution:

When it comes down to it, if you are not the owner of the folder, none of the above solutions will work. It’s not an Adobe Bridge issue, it’s a folder or drive issue.

Topics:

• The First Thing to do is:
• Video:
• Image Gallery:

The First Thing to do is:

1. Go to the ‘parent’ folder or drive:

2. Check that the folder and its subfolders (children) are not ‘Read-only’.

3. Next goto the security tab (A):
4. Check your Username is there (B):
5. Click the ‘Advanced’ Button (C):

6. In the next dialogue box (see below), check you are the owner of the folder (A). If not, change the owner:
7. Check your Username is there (B) and that you have full control:
8. Make sure ‘Replace all child object permissions with inheritable permissions from this object’ is selected (C):
9. Click Apply:

Note:

You may get a dialogue box asking for Admin permission, etc. Click OK to continue.

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You will have now taken ownership of the folder and all the child folders and files. The Adobe Bridge star rating should now work (unless you have any of the items listed in ‘Solutions include:‘ above incorrectly configured)

The video below will also help describe what you need to do…

Hope this helps.

Video of taking control of folders and files:

Image Gallery:

– click or tap the image to view full size –